If updated software or firmware is available, the WD SmartWare software prompts you do download and install it.Most technical support questions can be answered through our knowledge base or email support service at If the answer is not available or if you prefer.
Wd Smartware Password Protection AndIt features ultra-fast USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to help protect your files from unauthorized use, with plenty of room to store all your files.Wd Smartware Mac OS X WindowsOperating System Compatibility Your My Passport drive and the WD Security and WD Drive Utilities software are compatible with the following operating systems: Mac OS X Windows Windows XP.
Wd Smartware Software Or FirmwareDisk Drive Format Your My Passport drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. If you want to use the drive with a Mac computer, see Reformatting the Drive. You can easily register your drive using the WD Drive Utilities software, as described in Registering the Drive on page 45. Your My Passport drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the drive. Click Next on the WD Apps Setup Wizard: CONNECTING THE DRIVE AND GETTING STARTED 6. Select an application name to see a brief description of the application. When the installation completes, click Finish to close the WD Apps Setup Wizard: 7. If you see a message that a software update is available, click Update Software and follow the on-screen instructions for downloading and installing the software update: CONNECTING THE DRIVE AND GETTING STARTED. Depending on your selections: Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 4 and Managing and Customizing the Drive on page 43). WD Security Screen CONNECTING THE DRIVE AND GETTING STARTED 10. After that, launching the Initial Category Backup Screen software displays the Home screen so you can choose what you want to do. WD SmartWare Home Screens CONNECTING THE DRIVE AND GETTING STARTED 12. It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 15. If you have more than one My Passport drive connected to your computer, left-click the drive icon for the one that you want to use for backup and retrieve functions. When the number of connected drives exceeds the display capacity, the WD SmartWare software displays leftright drive display scroll. These are the system files and hidden files that your computers operating system put there when you installed the drive. Clicking Switch to File Backup displays a folder structure view. You must select a backup volume before you can click Next to continue with the retrieve operation. Settings Tab Functional Description Display Component Description File History button Displays the Set File History dialog for specifying the number of backup versions that you want to keep for each file.
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